Serenity Inclusions
Serenity motorhomes have solar panels to assist with power generation. Seperate engine batteries and additioanal house batteries gives you the power and ability to FREE camp anywhere without the need of caravan parks unless you want to use the house 240V air conditioning. Full gas bottles are included, which are used for cooking & hot water. Serenity Motorhomes have high definintion LCD widescreen televisions with DVD and some have 2 TV's. Beds are large and extra comfy with some having pillowtop mattresses, so a good night sleep should be assured. With a hot shower on board you can feel refreshed every morning and there is a toilet as well.
All cutlery, crockery, tea-towels, gas kettle, electric kettle, toaster, pots and pans, gas cook top with griller, soap, cleaning liquids, salt/pepper, coffee, tea & sugar are included. A road atlas is provided and campgrounds and tourism brochures are available. A first aid kit and fire extinguisher are supplied; if used please replace used items. Sanitizing chemicals for toilet, water hose, power lead, vehicle instructions and manuals are provided.
Rental Rates
Rentals are charged per calendar day and vary according to season and rental length. Our rates are quoted in Australian dollars. If you have special needs please ask. For a Price guide go to the MotorhomeRental Rates page.
Discounted Rates
We have many various offers at any given time. Please contact us for updates. >> Enquire Now !!
Branches
Bendigo in Central Victoria Australia; with drop off possible almost anywhere.
Serenity Motorhomes is available seven days a week, 9am to 5.30 or later by email.
>> Enquire Now !!
Relocation fees
$120.00 each way for rentals commencing or finishing out of Melbourne. We can deliver to your door in most cities and towns. We do one way rentals to most cities and towns. Ask for a quote at “Contact Us” or >> Enquire Now !!
Contacts
International Calls 0011 61 35444076 or Mobile +61 409911903
Within Australia 03 54440765 or Mobile 0409 911903
Email
bookings@serenitymotorhomes.com.au
Website
www.serenitymotorhomes.com.au
Kilometres
Serenity Motorhome rates include unlimited kilometres.
Administration Fees / Taxes
Our rates include 10% GST.
Credit Cards
We accept Visa and MasterCard. All transactions will incur an additional 2% to cover bank surcharge.
Direct Deposit
Direct deposits have no bank fees, so please enquire for our bank details.
Rental Duration
The minimum rental for vehicles is 3 days. Vehicle rentals are calculated on a per calendar day basis, i.e. day of pick-up or drop off is always counted as a full day irrespective of what time it is collected or dropped off.
Driver's Licence and Minimum Age
A current and full motor vehicle driver's licence is required and must be produced upon vehicle collection. Should a foreign licence be in a language other than English it must be accompanied by a current international driving licence. In fact it is a good idea to have an International Drivers Licence as the laws may vary from State to State in Australia. Drivers must be 25 years of age or over. For drivers 75 years of age or over, a medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.
Extra driver fee
There are no fees for additional drivers.
Road Restrictions
Motorhomes can only be driven on sealed/bitumen roads. The only exceptions to this are well maintained access roads of less than two kilometres to recognised campgrounds. Under body damage or damage from off road use is chargeable.
Maps and Campground Guides
Each vehicle is supplied with a Road Atlas and campground guides. If you want tourism brochures please ask.
Vehicle Consultation
On pick up of the vehicle our staff will provide a vehicle consultation and explain all the interior and exterior features of the vehicle as well as driving tips.
Repairs
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to $200 may be affected without authorisation and will be reimbursed at the end of your rental. All vehicles are in the RACV and have 24hr emergency roadside assistance.
Infringements and Administration Costs
Please purchase a tollway pass within 48 hours of using a tollway, unless prior alternative arrangements have been made with Serenity Motorhomes. We reserve the right to charge the renter for any speeding, tollway or parking fines. In addition to these costs there will be a charge of $50 for associated administration costs for processing the fines.
Change of Vehicle
Should the vehicle booked be unavailable through unforeseen circumstances, Serenity Motorhomes reserve the right to substitute an alternative suitable and comparable vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Limit of Liability
In the event of no alternative vehicle being available to the renter, our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Animals
No animals are permitted in our vehicles without permission from Serenity Motorhomes, excluding guide dogs.
Smoking
Smoking is not allowed in our vehicles. Extra cleaning charges will be debited to the renters account if cigarette ash, burns, stains or damage is found in the vehicle.
Cancellation Fees
If cancelled up to 30 days prior to pick up - booking deposit is forfeited.
If cancelled up to 29 - 15 days prior to pick up - 20% of daily rental
If cancelled up to 14 - 5 days prior to pick-up - 50% of daily rental
If cancelled up to 4 days prior to pick-up or no show -100% of daily rental
Delivery and Return of the Vehicle
The Customer acknowledges having received the Vehicle in a clean condition, with a full fuel tank and full gas bottles. The Customer is to return the Vehicle in a clean condition with a full fuel tank (if applicable).
Full Responsibility
At all times the renter is responsible for:
- Damage caused where the terms of Rental Contract have been breached.
- Damage caused by negligence.
- Damage caused to the Vehicle in by part or total water submersion or salt water.
- Damage caused to the Vehicle by the renter's wilful or malicious conduct.
- Damage caused to the Vehicle when using the Vehicle in contravention of laws.
- Damage or loss caused to any personal belongings.
- Damage caused due to use of incorrect or contaminated fuel.
- Damage to the awning.
- Damages to the vehicle above the height of the top of the windscreen.
- Damage to the underbody of the Vehicle including impact from under bumper bars.
Rates and Conditions
Rates and Conditions quoted in our brochures and/or documentation are subject to change without notice. However (subject to changes in legislation or errors) we will not alter rates or conditions applicable to your rental once your booking has been confirmed by Serenity Motorhomes. Any booking amendments will result in the rate booked being re-calculated at the rate applicable on the date of amendment. Please note all prices are quoted and payable in Australian dollars.
Proper use of the Vehicle
The Renter agrees that, during the Rental Period, the renter will not allow the Vehicle to be: driven otherwise than in a prudent and cautious manner; will not be driven by a person under the influence of alcohol or drugs or with a blood alcohol level in excess of that permitted by law; will not leave with the ignition key in the Vehicle while it is unoccupied; will not damage by submersion in water or contact with salt water, creek or river crossings, driving through flooded areas, beach driving; used for any illegal purpose or in any race, rally or contest; used to tow any vehicle or unauthorised trailer; used to carry passengers or property for hire or reward; used to carry more persons than is permitted by any relevant authority or detailed in the Vehicle manual or on the Vehicle or specified in the Rental Agreement Contract; used to carry volatile liquids, gases, explosives or other corrosive or inflammable material; and vehicles are not to be used for the purpose of transporting and haulage of goods other than what might be reasonably expected of a leisure rental. Road restrictions apply as follows: vehicles must not be used on any unsealed road (being a road not sealed with a hard material such as tar, bitumen or concrete). Off road conditions include, but are not limited to: fire trails, beaches, sand and tracks.
