Our insurance liability options offer a choice of different levels of protection, and help ensure you have complete peace of mind when renting a Serenity Motorhome.
Standard rental charge includes a liability bond of $3,000. A credit card authorisation for the liability bond of $3,000 is sort prior to delivery when you sign the Rental Agreement Contract. If a claim is made it will be debited to the credit card account. You must have funds available if needed.
The Standard Liability of $3,000 can be reduced by purchasing one of the following Insurance Liability Bond Options:
Option 1 Liability bond of $1,400. A credit card authorisation for the liability bond of $1,400 is sort prior to delivery when you sign the Rental Agreement Contract.
Option 2 Liability bond of $400. A credit card authorisation for the liability bond of $400 is sort prior to delivery when you sign the Rental Agreement Contract.
Apart from fair wear and tear, stone chips etc the renter is responsible up to the chosen amount of the insurance liability bond for damage to the vehicle and the time it is unavailable due to repairs and depending on fault, damage to other vehicles or property. Serenity Motorhomes reserves the right to charge the renter for any vehicle damage including third party property damage not reported on return of the vehicle. The vehicle is insured for damage to it and damage to the property of a third party. The renter is responsible for damage above windscreen height and the chassis underbody, such as impact under the vehicle and bumper bars.
The insurance liability bond will be used to cover costs incurred if the vehicle is not returned to the correct location, is not returned on time, is not in a clean and tidy condition, has not had the fuel tank filled (if applicable) or the toilet and grey water tanks have not been emptied. The renter is responsible for damage caused by negligence or wilful and deliberate conduct including burns by cigarettes, matches and lighters, water or liquid damage, cooking burns, stains, failure to secure cupboards and draws causing breakages and extra cleaning needed if pets have been in the vehicle.
Payment of the liability bond is applicable regardless of who is at fault and must be paid when the accident is reported to Serenity Motorhomes. The insurance liability bond is normally the maximum dollar amount (refer item 6 of the Rental Agreement Contract) per accident that the renter is responsible for. If the Rental Agreement Contract is breached then all damages and costs are attributable to the renter and must be paid for by the renter. Example; drink driving.
If a claim is made, the credit card authorisation will be processed and debited to the account including a 2% fee to cover bank surcharge. The insurance liability bond will be refunded if we are successful in recovering costs of damages from a third party. The insurance liability bond applies in respect of each claim, not per rental.
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Serenity Motorhomes recommends that all passengers take out their own Travel Insurance. If the renter is responsible for the accident, the vehicle's third party insurance should cover the renter, except where the renter has committed a breach of the vehicle's third party insurance, e.g. drink driving.
You may wish to pre purchase your own travel insurance in a package from a travel company (RACV or similar) or insurance agent to cover yourself against sickness, loss, theft and accidents etc. This can be a good idea as it may give the renter an avenue to recoup any losses arising from the payment of the insurance liability bond and any other liabilities incurred, including personal items of the renter.
All debited bonds (plus any other credit card transactions) are subject to a 2% credit card surcharge for Visa or Mastercard. Don't forget to check that your credit card has the funds available. All transactions are in Australian dollars only.
Direct deposits do not have bank fees, so this could be a better way to go. Please enquire for our bank details if you wish to pay this way. All transactions are in Australian dollars only. >> Enquire Now !!